The biggest, oldest and boldest of the three Jams, the #GSJam appeals to everyone interested in a design-based approach to change. With its broad appeal, it’s a great place to learn – or get better at – a whole set of design tools, methods and mindsets, which can be applied to any project. Or for experienced participants, the unique Expert Challenge lets you test your skills against the clock, and against your peers on five continents. With over 100 Jam locations all over the world, you won’t have to look far to find a Jam site. Or why not start your own?
Check out a fine selection of tweets and posts from all across the social media landscape.Read more
The world's biggest design focussed innovation event is back, and it's going to be better than ever! Join the Global Service Jam in more than 100 cities worldwide on thelast weekend* of March, 2019!Read more
During the Jam weekend, Marc Fonteijn from the Service Design Show went LIVE talking to Jam hosts from all over the world.Read more
The Global Service Jam is around halfway through, and although some wonderful Jams have already left us, many are still building up their activities.Read more
So, you are thinking about hosting a Jam? To help you decide, we put together the answers to nine key questions on this concise Slidedeck.
If you feel ready, sign up to join the host community and make your Jam appear on the Global map of Jam locations.
Check out the location list below and find a Jam near you. To sign up as a Jammer, you need to get in contact with the host of your Jam.
QUT Creative Industries
Z1 The Works, 34 Parer Place via Musk Avenue, Kelvin Grove QLD 4059, Australia
Melbourne VIC, Australia
Super-charge your creative confidence with a team to make a new service in 48-hours, be part of the global movement. In a spirit of experimentation, co-operation and friendly competition, teams will have 48 hours to develop brand new services inspired by a shared theme.
Knight Moves HQ
Sint-Salvatorstraat 18, 9000 Gent, Belgium
Join us for another inspiring Global Service Jam! We're hosting the Ghent edition for the second time in a row. We hope to make it even more fun and exiting than last year. 🎉 Looking forward to jamming together!
Oriente - Educação Corporativa
R. Frederico Lêda, 1253 - Centro, Bacabal - MA, 65700-000, Brazil
Bacabal Service JAM is an opportunity to interact with new people, to exercise and acquire new knowledge in a pleasant and challenging environment. You will be amazed at the pace of the 48 hours we're preparing: seeking information, proposing solutions, reviewing concepts, having fun, enjoying positive stress, making friends, expanding contacts and professional horizons, thinking and acting madly / rationally, enjoying yourself with the experiences and even doing business. We are doing everything so that, in the end, you will be counting days to live all this again.
R. Municipalidade, 1461 - Umarizal, Belém - PA, 66050-350, Brazil
This is the second time Belém will host the Global Service Jam. The first experience was a total success in 2012 and in 2019 the event will be even more complete. Join us and come to Jam together for a better world through Service Design!
Porto Alegre, RS, Brazil
Hey! Vamos criar novos serviços juntos? A Global Service Jam é um evento que acontece no mundo todo [ao mesmo tempo!], reunindo pessoas para criar um serviço através de metodologias do design em 48h a partir de um único tema. Na Jam que vai acontecer em Porto Alegre, queremos reunir pessoas com vontade de aprender e inovar na cidade, criando novas maneiras de solucionar problemas através de metodologias de design thinking e design de serviços! As inscrições abrem em breve, e serão limitadas ;)
Shopping Itália - R. Mal. Deodoro, 630 - Centro, Curitiba - PR, 80010-010, Brazil
A Service Jam Curitiba é a edição local da Global Service Jam e reúne diversas pessoas para explorarem maneiras de mudar o mundo ao seu redor usando o design e criatividade. Em até 48 horas (aqui em Curitiba 27 horas!), Jammers em aproximadamente 100 cidades ao redor do mundo trabalham simultaneamente para criar protótipos inspirados com base no mesmo tema secreto. A Jam segue uma programação com diversas técnicas e métodos do Design de Serviço, passando por momentos de pesquisa com usuários, ferramentas de criatividade e técnicas de prototipação.
Rio de Janeiro, State of Rio de Janeiro, Brazil
Espaço Black Swan
Cantinho do Céu, São Luís - MA, 65052-050, Brazil
Toronto, ON, Canada
The Toronto Jam for Good, leverages more the experience of a team that has been organising the Global Service Jam, IoT Lab for Good, FinTech Jam for Good and other similar events to bring together designers, developers and strategists to make the world better, one new service at a time.
Vancouver, BC, Canada
Hangzhou, Zhejiang, China
Hangzhou becomes the center of inspiration, the center of innovation, and the center of the new economy entrepreneurs. It's so friendly to private sectors and people here are well-educated. We want to build a SD community for those great talents to share the creative and Inspiring thoughts and understand the importance of the service design. Let’s take 48 hours to fight for the future from nothing, building and up on 2019 Hangzhou Service JAM!
Shanghai is the center of innovation in China. People here are well-educated and comprehensive. We want to give more opportunities for people in Shanghai to try out the Service design process and build a SD community in China. Join us! Join 2019 Shanghai Service JAM! Let’s have fun during the 48 hours.
China, Beijing Shi, Dongcheng, DongZhiMen, Dongzhimen S St, 3号国华投资大厦 邮政编码: 100001
Cheng Du Gao Xin Qu Ji Shu Chuang Xin Fu Wu Zhong Xin （ Tian Fu Da Dao Bei Duan Fu Lu ）, Wuhou Qu, Chengdu Shi, Sichuan Sheng, China
ThoughtWorks Software Technologies (Beijing) Ltd.
Shenzhen Branch Room 2703, 27th Floor, Building C Dachong Business Center Shennan Road, Nanshan District Shenzhen, Guangdong 44 518000
Theworld's biggest event for #servicedesign #designthinking #innovation in2019.
With the spirits of experimentation, co-operation and friendly competition,teams will have 48 hours to develop a brand new service inspired by a sharedtheme. Super-charge your creative confidence with a team to make a new servicein 48-hours. We hope you join us jamming together.
Be part of the global movement. See youthere! :)
Wuhan, Hubei, China
ThoughtWorks Software Technologies (Xi'an) Ltd.
5th floor, Building E , Huanpu Science and Technology Industrial Park No.211 8th Tiangu Road, Hi-tech Development District / Xi'an / 710077 ShaanXi
We're excited to announce the first ever Global Service Jam in Xi'an, China. Design as a practice is always evolving. There is no better way to catch up the trends than work with new people in this industry and try out new design approaches firsthand. Come and join us this year, let's meet each other and make our idea real.
Universidad del Norte
Puerto Colombia-Barranquilla #5, Barranquilla, Puerto Colombia, Atlántico, Colombia
Bogotá, Bogota, Colombia
Universidad Eafit - Medellín
Carrera 49, número 7 sur 50, Medellín, Antioquia, Colombia
10000, Zagreb, Croatia
Come and join us for the second edition of the Zagreb Service Jam, a three-day service design event with a single goal – to change the world in only 48 hours. You can expect to learn about service design and design thinking, to hear great motivational lectures, to work and network with more than 70 participants and to leave inspired to apply design thinking wherever you go. See you there!
Oulu Game LAB
Rantakatu 3, 90100 Oulu, Finland
Third Global Service Jam held in Oulu. Expert coaches will guide participants in the design process and teach methods for user standing users and creating solutions. Event will be held in downtown Oulu at Oulu Game LAB.
LAB’O Village By CA Orléans
1 Avenue du Champ de Mars, 45100 Orléans, France
Nekoé spécialisé dans l'innovation par les services organise pour la neuvième année consécutive l'Orléans Service Jam qui fait écho à l’événement mondial le Globale Service Jam dont le thème principal tourne autour du design de service. En France, cette manifestation se déroulera du 29 au 31 mars 2019 au Lab’O d’Orléans. L’Orléans Service Jam s’adresse à une multitude de personnes venus de tous horizons. Au cours de cet événement, les participants sont invités à explorer et découvrir différentes méthodes dans le but de prototyper un service. Tout ça de manière ludique et dans la bonne humeur!
Centrif, 2 Rue Alfred Nobel,
77420 Champs-sur-Marne, France
Paris Est Service Jam is dedicated to promote service design Paris Est Service Jam, le lieu francilien pour découvrir dans la bonne humeur le design de service. Organised by former and actual students from IAE Gustave Eiffel, Master Marketing and Management of Services Avec la participation active de diplômés et d'étudiants du Master Marketing et Management de Services de l'IAE Gustave Eiffel You're welcome, it's free On vous attend, c'est gratuit !
Moltkestraße 30, 76133 Karlsruhe, Germany
For the first time ever, Karlsruhe is joining the Global Service Jam Community. With the Carls Service Jam, we connect both the idea of the Global Service Jam, the city of Karlsruhe and big thinkers and innovators like Carl Benz and Karl Drais.
Join us in developing new ideas and solutions for a new tomorrow.
SDN - Loft 33
Josephstraße 33, 50678 Köln, Germany
This year Cologne service jam is hosted by SDN and Denkwerk. We are excited to get to know all the Kölner jammers, explore the methods of service design and have a lot of fun bringing our ideas to life!
Völckersstraße 38, 22765 Hamburg, Germany
Hamburg Service Jam invites everyone from the region (and beyond) to join us for a 48hours of jamming session. Does not matter what your professional background is– everyone can join, of any age. Join us for a hands-on Design Thinking or Service Design journey and get to meet people from different professional background. Please contact the organiser for tickets and any further questions.
Bothestraße 11, 81675 München, Germany
Impact Hub Dresden
Bayrische Str. 8, 01069 Dresden, Germany
Our Jam Team has been running various Jams in Dresden starting in 2013. Since then have been on board every year for the GSJ, so we are looking forward very much to jam again, with the event that started it all ;-) We are a grown team of facilitators and organisators of Design Thinking events with various professional backgrounds: Service Designers, Coaches, Business Consultants etc. Our aim is to provide and experience a weekend full of good vibrations, good ideas and new horizons. We are very optimistic that it will be like that :-)
On the 29th-31st March 2019, people who are interested in service design will meet all over the globe for the 9th Global Service Jam.
Jam Berlin is part of this global service jam event with 60+ Service design enthusiasts who are eager to learn new methods and tools and share their experiences. In this INTENSE weekend of experimentation, co-operation and friendly competition, teams will have 48 hours to develop innovative ideas and solutions inspired by a shared theme.
LuisenForum, 3. OG
Kirchgasse 6, 65185 Wiesbaden, Germany
Ahmedabad, Gujarat, India
Bengaluru, Karnataka 560008, India
Tog Dublin Hackerspace
22 Blackpitts, Merchants Quay, Dublin 8, D08 P3K4, Ireland
Dublin Service Design Jam is a fun and funky chance to develop your design skills and fix some frustrations we face.
Free for you to work hard and play harder at the wonderful TOG Dublin hackerspace www.tog.ie
Via Sebastiano Serlio, 25, 40128 Bologna BO, Italy
The Service Jam of the city of Bologna is back! After a brief hiatus, the historical service jam of Bologna is ready to rock your 2019 with a brand new edition, new ideas and a staggering new team of old and fresh faces. Powered by SDDBologna, Quadrante and all the partners, get ready to jam again :)
Rome, Metropolitan City of Rome, Italy
not decided yet
61 Mohd Fayadh Al Assaf Street, عمّان، Jordan
Here in the land of slow growth and shortages, a new hope arises as we get together to celebrate our similar mindsets and collaborate to produce better services for a better future, in an environment of creativity, passion and true sense of productivity "jammed" in a single weekend where you get to work with strangers who are familiar the most , and innovate better services whether you're a professional or an entrepreneur.
Kuwait City, Kuwait
For the first time, Riga will join global community of innovators and service jammers. With friends and co-organisers from Latvia, Lithuania and Estonia, this is promising to jam with a truly International flavour, bringing together professionals, students and service design enthusiasts for 48h of Jamming to change the world. See you there!
Luxembourg City, Luxembourg
During two exciting days, people all around the globe will come together for 48 hours to develop brand new services inspired by a shared theme. From Santa Marta to Miami and Brasília to Berlin professionals and students of various backgrounds will meet at 50+ locations of the world to spend a weekend creating new exciting services. This intensive 48 hour global event is aimed at bringing together people from all backgrounds to prototype solutions to real problems inspired by a shared theme. Registrations end on March 3rd, hurry up!
Av San Pablo Xalpa 180, Reynosa Tamaulipas, 02200 Ciudad de México, CDMX, Mexico
Juárez, 06600 Ciudad de México, CDMX, Mexico
This is the 1st Jam organized by a community of service design ex-alumni from 4 different generations. We plan to reunite and generate inter-generational collaboration, by participating and also facilitating the process for design students interested to find more about service design. Everyone who wants to learn more about service design and how to apply it to any challenge, come join us! #sdmx #servicedesignmexico #revolutionjam
An event for innovators in Casablanca City at the weekend of the last week of March to develop new innovative services.
It targets: all people who are interested in designing services using innovative methods.
Rawalpindi, Islamabad Capital Territory 46000, Pakistan
Gliwicka 188, 40-859 Katowice, Poland
W tym roku w Katowicach uczestnicy spotkają się na kreatywnej przestrzeni Tenka w dzielnicy Załęże i będą angażować się w zespołową pracę nad wyzwaniami, żeby znaleźć innowacyjne rozwiązania z potencjałem do wdrożenia. W trakcie spotkań będziemy zachęcać do eksperymentowania i kreatywnego myślenia. Utworzone interdyscyplinarne zespoły będą miały 48 godzin, aby zgłębić obszar problemowy, znaleźć pomysły, stworzyć i przetestować prototypy oraz zaprezentować swoje projekty.
Bolesława Limanowskiego 36, 33-332 Kraków, Poland
Zwierzyniecka 3, 60-813 Poznań, Poland
To 3-dniowe warsztaty, na których uczestnicy będą zaznajamiać się z narzędziami service design thinking. Warsztaty skierowane do wszystkich osób, które chcą nauczyć się w jaki sposób tworzyć nowe usługi lub optymalizować też już istniejące. Wszystko po to, by ulepszyć swój produkt.
INKU Szczeciński Inkubator Kultury
aleja Wojska Polskiego 90, 70-490 Szczecin, Poland
It just so happens that it is the 6th edition of Wrocław Service JAM! Wroclaw Service Jam is an intensive, 3-day workshop, involving interdisciplinary design teams whose aim is to design a service. The great atmosphere during Wroclaw Service Jam means that there are no limits to the design of services. This is also the case for participants.
JaminMadeira is the community in Madeira island which organises and hosts collaborative and creative events such as Global Service Jam, Global Sustainability Jam and Global GovJam. Powered by PACO Design Collaborative Madeira Service Jam 2019 is the 10th global design jam on the island! Hosted by University of Madeira and Paco Design Collaborative in Funchal, this Jam will see the participation of new and brilliant mentors from different fields of research and practice. For further information stay tuned on: https://www.facebook.com/jaminmadeira/
Design Thinking Center
Come and join the world's biggest (and funnest) innovation event. No matter what your background, we welcome you to 48 hours of exploration, ideation and prototyping creativity – linked LIVE with other locations all around the world. Anyone is welcome!
(Hey, if you are an experienced designer and find yourself in Moscow at the last weekend of March, you will be very welcomed by our Jam host team! Each of us has their own story of applying the human-centered approach to designing services and is ready to share it with newbies. Come on and join like-minded people!)
Rostov-on-Don, Rostov Oblast, Russia
Nevsky pr., Sankt-Peterburg, Russia
C 2011 года сервис-дизайн комьюнити со всего мира собирается, чтобы провести The Global Service Jam - некоммерческое мероприятие, которое объединяет всех у кого есть интерес к теме разарботки сервиса и улучшения клиентского опыта. С 29 по 31 марта сервис-дизайнеры мира будут решать кейсы, делиться опытом с другими участниками и полностью погрузятся в атмосферу сервис дизайн практики. В течении 48 часов мы будем выявлять проблемы, брейнштормить, исследовать, прототипировать, тестировать и находить решения. Подробнее о Global Service Jam: http://globaljams.org
Yekaterinburg, Sverdlovsk Oblast, Russia
Каждый год в последний уик-энд марта сообщество сервисных дизайнеров собирается вместе на Clobal Service Jam. Это 48 часов поиска нестандартных решений для улучшения клиентского опыта с помощью принципов дизайн-мышления. Люди из разных стран и городов собираются в небольшие команды и решают одну общую задачу, которая никому не известна заранее. В результате такого объединения рождаются невероятные идеи и результаты. В Екатеринбурге Clobal Servise Jam пройдет впервые. Присоединяйтесь, чтобы познакомиться с принципами сервисного дизайна и попробовать на практике инструменты дизайн-мышления.
Jeddah Saudi Arabia
To be announced
Riyadh Saudi Arabia
Level 2 Training Rooms 1 to 3, National Design Centre
111 Middle Rd, Singapore 188969
10 Central Exchange Green, Singapore 138649
240 Tg Pagar Rd, Singapore 088540
Miami Ad School
Santa Cruz de Marcenado, 4, Local 4, 28015 Madrid, Spain
Durante los días 29, 30 y 31 de marzo tendrá lugar el Global Service Jam (GSJam). Un evento que, durante 48 horas, pretende aglutinar a equipos multidisciplinares con un mismo fin: diseñar nuevos conceptos de servicios. Éste se realizará de manera simultánea en otras ciudades de todo el mundo. Siguiendo con el éxito cosechado en ediciones anteriores, MadServiceJam contará este año además con un expert track, para profesionales y jammers avanzados…
Capgemini Design & Discovery Studio
Nordenskiöldsgatan 1, 211 19 Malmö, Sweden
No. 250, Wuxing Street, Xinyi District, Taipei City, Taiwan 110
KALYON İŞ MERKEZİ
İncili Pınar Mahallesi, Prof. Muammer Aksoy Blv. No:46, 27090 Şehitkamil/Gaziantep, Turkey
Merkez Mah., Silahşör Cad., Birahane Sok. Tarihi Bomonti Bira Fabrikası No:1, 34384 Şişli/İstanbul, Turkey
Impact Hub Odessa
Retska Street, 1A, Odesa, Odes'ka oblast, Ukraine, 65000
Dundee is back for the 7th year running to deliver a world-class jamming experience. Open to all we aim to provide a weekend of applied design with some great mentors and interesting challenges to show you how design can be used as a tool for change.
TBD (likely Midtown, Downtown, or Buckhead)
Atlanta, GA, USA
Join a growing community of interest for Service Design in Atlanta! We have been jamming since GSJ launched in 2011. We have a newly formed Service Design Network chapter and over 500 members in our Meetup group, so the time to get involved is now! If you live within 6 hours of Atlanta, this Jam is for you! (Note: we can probably find a couch for distant travelers.)
Washington, DC, USA
Jammers are designers, artists, business people, mothers, community members, students, legislators and citizens. They meet with one goal in mind: to create, prototype, and publish a new service in less than 48 hours. The DC Service Jam is a weekend-long workshop to develop new services, using design thinking tools like brainstorming, user research, and rapid prototyping & testing. After revealing the Jam’s secret theme on Friday night, we’ll break into teams and start working to identify and understand a real-world need, ideate and prototype concepts, and deliver a solution by Sunday PM!
Columbus, OH 43215, USA
The Service Design Squad of Clutch invite you to join us for a weekend-long service design workshop. Our goal is to create a service prototype, while exchanging ideas and techniques with each other. We will use design thinking tools (such as research, visualization, and rapid prototyping). All levels of expertise, from beginner to expert, are welcome to join in the fun.
San Diego, CA, USA
Houston, TX, USA
Manhattan, New York, NY, USA
Come practice, play and learn with us! Tickets on sale Early March Join us in March for the annual Global Service Design Jam in NYC! We bring together a diverse group of thinkers and makers for a weekend of collaboration, investigation, friendly competition (and definitely some dancing!). Across the weekend, teams can expect to create new services through an human-centered design process. Our mentors are there to guide you through the process and we end the event with a full-team share-out.
ImpactHub Salt Lake City
150 S. State St. / Salt Lake City / UT 84111
The Global Service Jam is a non-profit volunteer activity organized by an informal network of service design aficionados, who all share a common passion for growing the field of service design & customer experience.
This year we're hosting the first one in Salt Lake City and we welcome everyone to come be a participant!
Check out our website archive of the Global Gov Jams from 2012 to 2018 at http://planet.globalservicejam.org.