The biggest, oldest and boldest of the three Jams, the #GSJam appeals to everyone interested in a design-based approach to change. With its broad appeal, it’s a great place to learn – or get better at – a whole set of design tools, methods and mindsets, which can be applied to any project. Or for experienced participants, the unique Deep Jam challenge lets you test your skills against the clock, and against your peers on five continents. With over 120 Jam locations all over the world, you won’t have to look far to find a Jam site. Or why not start your own?
What was our challenge the the previous year? Here you go, the secret theme for the Classic Jam 2019 was:
For this Global Service Jam we decided to add a new track to the mix of the Jam to (re-)attract more experienced Jammers with a challenging question that the world really needs an answer for. This became our "Deep Jam pilot". The secret theme – The Big Question – was: How can we design out plastic waste from our everyday life as citizens and consumers?
Instead of a theme video, the Deep Jam came with a 30-page Jammers Research Starting Pack. This pack was designed to help Jammers to explore the problem of plastic waste, and start to make sense of it from their local perspective. It supported them to ask the right questions and find answers.
Clay 2954, C1426, Buenos Aires, Argentina
After a fun an exciting 2018 comeback get ready for the 2019 edition of the BA Service Jam. We are aiming to make this an even more exciting and inspiring experience than last year. March is a beautiful time of the year in Buenos Aires, come jam with us!
Contact email: firstname.lastname@example.org
Paseo del Bosque s/n, B1900 La Plata, Buenos Aires, Argentina
Come and join us for the first La Plata Service Jam! On the 29th-31st March 2019, participants with a diverse set of backgrounds will be coming together to work in a global challenge. The event is open for everyone who's eager to learn new methods, new tools and share their experiences.
QUT Creative Industries
Z1 The Works, 34 Parer Place via Musk Avenue, Kelvin Grove QLD 4059, Australia
Melbourne VIC, Australia
Super-charge your creative confidence with a team to make a new service in 48-hours, be part of the global movement. In a spirit of experimentation, co-operation and friendly competition, teams will have 48 hours to develop brand new services inspired by a shared theme.
Peter-Behrens-Platz 1-15, 4020 Linz, Austria
Der Service Jam LINZ ist Teil der GSJam Community und ein Non-Profit Projekt – wir wollen damit einen Beitrag für mehr Kreativität und Innovationsfähigkeit in unserem Land leisten.
Wir freuen uns die Linz Edition in der Grand Garage in Linz machen zu können, einem Ort, wo PROTOTYPING groß geschrieben wird und genau darum gehts ganz im Sinne des weltweiten GSJam Mottos: Doing, not Talking. Also krempeln wir gemeinsam die Ärmel hoch, strengen unsere Hirnwindungen an und geben unseren Ideen Form und Gestalt. Denn das macht in einer weltweiten Community noch viel mehr Spaß.
Avenue Louise 50, 1050 Ixelles, Belgium
An event for innovators in Brussels the last week of March to develop new innovative services. It targets; - People who are working in service design. - Students, academics - Entrepreneurs - Jobseeking service design enthusiasts. Bringing together the Belgian service design community. Transforming Service Through design innovation.
Knight Moves HQ
Sint-Salvatorstraat 18, 9000 Gent, Belgium
Join us for another inspiring Global Service Jam! We're hosting the Ghent edition for the second time in a row. We hope to make it even more fun and exiting than last year. 🎉 Looking forward to jamming together!
University of Botswana
Gabz Service Jam has been running since 2015. We've grown since then from hosting our first and very successful jam of 30 jammers, to more interesting jams of good multidisciplinary teams leading to more diversified and interesting solutions. Come and JAM JAM with us this year!
Oriente - Educação Corporativa
R. Frederico Lêda, 1253 - Centro, Bacabal - MA, 65700-000, Brazil
Bacabal Service JAM is an opportunity to interact with new people, to exercise and acquire new knowledge in a pleasant and challenging environment. You will be amazed at the pace of the 48 hours we're preparing: seeking information, proposing solutions, reviewing concepts, having fun, enjoying positive stress, making friends, expanding contacts and professional horizons, thinking and acting madly / rationally, enjoying yourself with the experiences and even doing business. We are doing everything so that, in the end, you will be counting days to live all this again.
R. Municipalidade, 1461 - Umarizal, Belém - PA, 66050-350, Brazil
This is the second time Belém will host the Global Service Jam. The first experience was a total success in 2012 and in 2019 the event will be even more complete. Join us and come to Jam together for a better world through Service Design!
Florianópolis - State of Santa Catarina, Brazil
A comunidade de Service Design de Floripa estátrazendo mais um evento de classe mundial: Floripa Service Jam 2019! O Global Service Jam é um evento sem fins lucrativos, com 48horas de duração, onde estudantes e profissionais de diversas áreas se reúnempara criar serviços que podem tornar o mundo um lugar melhor! Jams estão abertos para todos: estudantes, profissionais dediversas áreas, bem como todas as outras pessoas que tiverem interesse em dar a suacontribuição. O evento acontece paralelamente em todo o mundo na mesmadata, com mais de 100 cidades desenvolvendo projetos a partir de um único"tema surpresa" que é revelado no início do programa. :)
As inscrições abrem em breve, e serão limitadas
The Floripa Service Design community is bringing yet anotherworld-class event: Floripa Service Jam 2019! Global Service Jam is a 48-hour, non-profit event wherestudents and professionals from diverse fields come together to create servicesthat can make the world a better place! Jams are open for everybody, where students, professionalsfrom diverse fields as well as everybody else come together. The event takes place in parallel around the world on thesame date, with more than 100 cities developing projects from a single"surprise theme" that is revealed at the beginning of the program. :)
Registration opens soon, and will be limited.
R. Tiradentes, 1541 - Centro, Franca - SP, 14400-550, Brazil
Agora Franca interage com o mundo, unindo pessoas, com diferentes formações, crenças e costumes, a fim de co-criar algo que poderá solucionar inúmeros problemas encontrados em nosso planeta. No FRANCA JAM, você e sua equipe terão 48 horas para desenvolver, por meio de ferramentas de Inovação e através da abordagem do Design Thinking e do Design de Serviços, um novo serviço. Um tema é lançado simultaneamente em todo o mundo e todas as equipes lutarão contra o tempo para alcançarem, da melhor maneira, seus objetivos.
Av. Bastian, 121 - Menino Deus, Porto Alegre - RS, 90130-021, Brazil
Porto Alegre vai ter o prazer de estar sendo sede de um evento mundial ao qual faz tempo que não acontece por aqui.
Gostaríamos de convocar a gauchada para as 48horas mais insanas e fantásticas.
Vai acontecer no Espaço da SIMPLIFY.
Recife - State of Pernambuco, Brazil
Mais uma vez a Recife Service Jam traz GSJ para a terra do carnaval em linha reta. Estamos preparando novidades ara esse ano. Nós curtam no Facebook e fiquem ligados. A Jam ocorre no último fim de semana de Março, em algum lugar no Recife Antigo. Logo, logo, tem novidades.
Istituto Europeo di Design - IED São Paulo
R. Maranhão, 617 - Higienópolis, São Paulo - SP, 01240-001, Brazil
The Service Design Jam - São Paulo is going to organized by the group of women in Design and Innovation with the partnership of IED São Paulo.
A São Paulo Service Jam é a edição Paulistana do Global Service Jam, eventos sem fins lucrativos, no qual profissionais de diversas áreas se reúnem para criar serviços e soluções para tornar sua cidade e, até mesmo o mundo, um lugar melhor por meio do design.O evento acontece simultaneamente em mais de 120 cidades ao redor do mundo e todos os projetos desenvolvidos nessas cidades durante o Jam são enviados para a organização internacional para servirem de referência para as outras comunidades de design!
O evento dura 48h, acontecendo nos dias 29, 30 e 31 (sexta, sábado e domingo) desse mês (março) e começa com a apresentação do desafio surpresa na noite de sexta! O desafio é global e todos os projetos deverão segui-lo!
Esse ano quem está organizando o Jam de SP é a rede de Mulheres atuando em Design e Inovação, mas o evento é aberto a qualquer pessoa que tenha interesse em criar um futuro mais interessante, diverso e inclusivo a todos.
Contaremos com facilitadores de diferentes áreas de atuação e com a abordagem do Service Design Thinking + Doing para geração de ideias e criação de protótipos! Ao longo das 48h, teremos também palestras inspiradoras e várias atividades desde Networking até Mindfulness
Shopping Itália - R. Mal. Deodoro, 630 - Centro, Curitiba - PR, 80010-010, Brazil
A Service Jam Curitiba é a edição local da Global Service Jam e reúne diversas pessoas para explorarem maneiras de mudar o mundo ao seu redor usando o design e criatividade. Em até 48 horas (aqui em Curitiba 27 horas!), Jammers em aproximadamente 100 cidades ao redor do mundo trabalham simultaneamente para criar protótipos inspirados com base no mesmo tema secreto. A Jam segue uma programação com diversas técnicas e métodos do Design de Serviço, passando por momentos de pesquisa com usuários, ferramentas de criatividade e técnicas de prototipação.
Av. Rainha Elizabeth, 769, Ipanema
Rio de Janeiro, State of Rio de Janeiro, Brazil https://goo.gl/maps/7xhfhHDPdYz
Local edition on Rio de Janeiro, Brazil. Currently looking for partners. Working hard to put Rio back into the map, after our city's last participation, back in 2013.
Our motivation is to propagate innovation initiatives within Rio. We believe that collaborative and creative journeys have transformed the way of developing business, solving problems and is aligned with the agile culture that has been positively impacting companies.
Espaço Black Swan
Cantinho do Céu, São Luís - MA, 65052-050, Brazil
Pela primeira vez na cidade de São Luís teremos uma Service Jam!
A proposta da Jam é conectar pessoas de várias cidades do mundo ao mesmo tema surpresa e fazê-las vivenciar o processo de design durante um fim de semana, promovendo o aprendizado em design de serviço e experiência do usuário NA PRÁTICA.
Os participantes são separados em grupos multidisciplinares que estarão não apenas falando sobre design, mas também trabalhando com novas pessoas, desenvolvendo ideias e concretizando um projeto que possa tornar o mundo um lugar melhor.
1000 Old City Center, Sofia, Bulgaria
Everybody is welcome to come and join our creative community and become part of unforgettable mind trip that lasts 48 amazing hours :) Knowledge, new contacts, prototypes and real projects - that's it!
Let's Jam Together in Sofia, Bulgaria!
Toronto, ON, Canada
The Toronto Jam for Good, leverages more the experience of a team that has been organising the Global Service Jam, IoT Lab for Good, FinTech Jam for Good and other similar events to bring together designers, developers and strategists to make the world better, one new service at a time.
1800 Spyglass Place Vancouver, BC V5Z 4K7 Canada
Come join us for 48 hours of interactive learning and doing, you will learn Design Thinking via Service Design Framework through a non-traditional workshop experience led by MethodSquared, where we focus on actual practicing of HOW to innovate with empathy! Be prepared to have fun and be Engaged, Inspired, and Empowered.
We're excited and proud to be hosting for the 6th year in a row, and on behalf of the volunteer team at Innov8Collective, we look forward to hosting you and jamming with you along with the Global Service Jam community.
Tix for Jam: https://www.eventbrite.ca/e/vancouver-service-design-jam-2019-registration-58022423631
For more info: Facebook.com/methodsquared
Regus, 9th floor of No.28 Xueyuan Road.
Hangzhou, Zhejiang, China
Hangzhou becomes the center of inspiration, the center of innovation, and the center of the new economy entrepreneurs. It's so friendly to private sectors and people here are well-educated. We want to build a SD community for those great talents to share the creative and Inspiring thoughts and understand the importance of the service design. Let’s take 48 hours to fight for the future from nothing, building and up on 2019 Hangzhou Service JAM!
Frog design Shanghai, 3rd floor of Building 6
No.800 Change Road, Shanghai, China
Shanghai is the center of innovation in China. People here are well-educated and comprehensive. We want to give more opportunities for people in Shanghai to try out the Service design process and build a SD community in China. Join us! Join 2019 Shanghai Service JAM! Let’s have fun during the 48 hours.
China, Beijing Shi, Dongcheng, DongZhiMen, Dongzhimen S St, 3号国华投资大厦 邮政编码: 100001
Cheng Du Gao Xin Qu Ji Shu Chuang Xin Fu Wu Zhong Xin （ Tian Fu Da Dao Bei Duan Fu Lu ）, Wuhou Qu, Chengdu Shi, Sichuan Sheng, China
We are a group of designers, a group of artists, a group of people who are really looking into the society issue and creating a new way to embrace the world!
Welcome to be our friends and experience the way of design!
We would like to bring you more insights internationally and share experiences with you all.
ThoughtWorks Software Technologies (Beijing) Ltd.
Shenzhen Branch Room 2703, 27th Floor, Building C Dachong Business Center Shennan Road, Nanshan District Shenzhen, Guangdong 44 518000
Theworld's biggest event for #servicedesign #designthinking #innovation in2019.
With the spirits of experimentation, co-operation and friendly competition,teams will have 48 hours to develop a brand new service inspired by a sharedtheme. Super-charge your creative confidence with a team to make a new servicein 48-hours. We hope you join us jamming together.
Be part of the global movement. See youthere! :)
Wuhan, Hubei, China
ThoughtWorks Software Technologies (Xi'an) Ltd.
5th floor, Building E , Huanpu Science and Technology Industrial Park No.211 8th Tiangu Road, Hi-tech Development District / Xi'an / 710077 ShaanXi
We're excited to announce the first ever Global Service Jam in Xi'an, China. Design as a practice is always evolving. There is no better way to catch up the trends than work with new people in this industry and try out new design approaches firsthand. Come and join us this year, let's meet each other and make our idea real.
Bogotá, Bogota, Colombia
Desde hace cuatro años, Háptica, consultora de Diseño de Servicios, lleva organizando el Service Jams alrededor de todo Colombia: Barranquilla, Santa Marta, Pamplona y Armenia. Este ha sido el espacio propicio para inspirar a los ciudadanos que querían y quieren generar cambios en sus ciudades o municipios. Ahora, después de dos años, el Jam vuelve a la capital colombiana para realizar el Bogotá Service Jam 2019.
Universidad Eafit - Medellín
Carrera 49, número 7 sur 50, Medellín, Antioquia, Colombia
Finca Hotel Santana
km. 3 vía Montenegro - Pueblo Tapao, a 1 km del Parque del Café, Armenia, Colombia
Global Service Jam es un encuentro de cooperación de personas interesadas en fomentar la experimentación y la innovación, Una iniciativa global que pretende extender el diseño de servicios, crear comunidad y, hacer de este mundo un sitio mejor. Equipos multidisciplinarios de jammers de más de 100 ciudades del mundo se unen para trabajar en simultáneo durante 48 horas y diseñar servicios inspirados en un tema global secreto.
Come and join us for the second edition of the Zagreb Service Jam, a three-day service design event with a single goal – to change the world in only 48 hours. You can expect to learn about service design and design thinking, to hear great motivational lectures, to work and network with more than 70 participants and to leave inspired to apply design thinking wherever you go. See you there!
The Service Jam Prague welcomes you to 48 hours of amazing Jamming!!
Pilestræde 58, 5th Floor, 1112 København, Denmark
Copenhagen Service Jam is an opportunity for people who are interested in creative problem solving and service design methods to investigate, ideate and create new service concepts based on a mystery theme.
Be part of the first Global Service Jam in Ecuador. Using the methodology of design thinking to find a solution for a certain problem. You will meet people, have fun and learn while working with an amazing team!!
48hrs para cambiar el planeta. Se parte del Global Service Jam en Guayaquil, utilizando la metodología de desing thinking para encontrar un problema a nivel mundial junto a más de 40 países. Harás networking y te divertirás mientras aprendes!
Helsinki Service Jam is happy to join the global Jam family for the 7th time! We invite people from all different backgrounds for a weekend of fun, prototyping, design and networking. Service Jam is a great place to learn new skills and to meet new people. Service Jam is open to everyone. Whether you're a seasoned pro or just heard about Service Design, there's something new to everyone!
Valtakatu 51, 53100 Lappeenranta, Finland
Come with us to experience Global Service Jam's in Lappeenranta, last weekend of March. During the weekend you and your team will research real problems, then ideate, prototype and create solutions together.
High energy, high creativity and very much fun! https://www.facebook.com/events/2216039471992700/
Oulu Game LAB
Rantakatu 3, 90100 Oulu, Finland
Third Global Service Jam held in Oulu. Expert coaches will guide participants in the design process and teach methods for user standing users and creating solutions. Event will be held in downtown Oulu at Oulu Game LAB.
Rautatalo, Kamppi, Helsinki
Keskuskatu 3, 00100 Helsinki, Finland
Join us for Global Service Jam session in the last weekend of March 2019. In the event you will join other people to solve real problem around the global secret theme by using service design and design thinking methods. Lot's of doing with other people, researching, exploring, testing, creating ideas and prototypes. And all this in a very high paced and energized environment.
You don't need to be design or UX professional to participate but come as you are. Let's learn together.
This pop-up jam is cooperating with sold-out Service Jam Helsinki.
Toinen toimisto at Finlaysoninkuja 3
Service jam Tampere is a gathering of design enthusiasts and those interested intrying a hands on approach to designing change. We want to bring together a diverse group of people interested in design to create something new, exciting and fun!
TUBÀ 145 Cours Lafayette
69006 Lyon, France
L’évènement de design de service le plus grand au monde est axé sur l’innovation et ça va être mieux que jamais ! Rejoignez le Global Service Jam Lyon le dernier weekend de mars 2019 ! Nous serons plus de 100 villes dans le monde ! Fédérés par un thème commun, des groupes se forment à plusieurs endroits dans le monde pour 48 heures de co-création : street research, idéation rapide et prototypage instantané de nouveaux services sous le moto « Doing, not talking ! ». À la fin des deux jours, ils partageront leurs résultats avec le monde entier !
LAB’O Village By CA Orléans
1 Avenue du Champ de Mars, 45100 Orléans, France
Nekoé spécialisé dans l'innovation par les services organise pour la neuvième année consécutive l'Orléans Service Jam qui fait écho à l’événement mondial le Globale Service Jam dont le thème principal tourne autour du design de service. En France, cette manifestation se déroulera du 29 au 31 mars 2019 au Lab’O d’Orléans. L’Orléans Service Jam s’adresse à une multitude de personnes venus de tous horizons. Au cours de cet événement, les participants sont invités à explorer et découvrir différentes méthodes dans le but de prototyper un service. Tout ça de manière ludique et dans la bonne humeur!
Centrif, 2 Rue Alfred Nobel,
77420 Champs-sur-Marne, France
Paris Est Service Jam is dedicated to promote service design Paris Est Service Jam, le lieu francilien pour découvrir dans la bonne humeur le design de service. Organised by former and actual students from IAE Gustave Eiffel, Master Marketing and Management of Services Avec la participation active de diplômés et d'étudiants du Master Marketing et Management de Services de l'IAE Gustave Eiffel You're welcome, it's free On vous attend, c'est gratuit !
CAS Software AG
CAS-Weg 1 76131 Karlsruhe, Germany
For the first time ever, Karlsruhe is joining the Global Service Jam Community. With the Carls Service Jam, we connect both the idea of the Global Service Jam, the city of Karlsruhe and big thinkers and innovators like Carl Benz and Karl Drais.
Join us in developing new ideas and solutions for a new tomorrow.
SDN - Loft 33
Josephstraße 33, 50678 Köln, Germany
This year Cologne service jam is hosted by SDN and Denkwerk. We are excited to get to know all the Kölner jammers, explore the methods of service design and have a lot of fun bringing our ideas to life!
Völckersstraße 38, 22765 Hamburg, Germany
Hamburg Service Jam invites everyone from the region (and beyond) to join us for a 48hours of jamming session. Does not matter what your professional background is– everyone can join, of any age. Join us for a hands-on Design Thinking or Service Design journey and get to meet people from different professional background. Please contact the organiser for tickets and any further questions.
Bothestraße 11, 81675 München, Germany
Impact Hub Dresden
Bayrische Str. 8, 01069 Dresden, Germany
Our Jam Team has been running various Jams in Dresden starting in 2013. Since then have been on board every year for the GSJ, so we are looking forward very much to jam again, with the event that started it all ;-) We are a grown team of facilitators and organisators of Design Thinking events with various professional backgrounds: Service Designers, Coaches, Business Consultants etc.
Our aim is to provide and experience a weekend full of good vibrations, good ideas and new horizons. We are very optimistic that it will be like that :-)
IXDS Berlin - Paul-Lincke-Ufer 39-40
10999 Berlin, Germany
On the 29th-31st March 2019, people who are interested in service design will meet all over the globe for the 9th Global Service Jam.
Jam Berlin is part of this global service jam event with 60+ Service design enthusiasts who are eager to learn new methods and tools and share their experiences. In this INTENSE weekend of experimentation, co-operation and friendly competition, teams will have 48 hours to develop innovative ideas and solutions inspired by a shared theme.
LuisenForum, 3. OG
Kirchgasse 6, 65185 Wiesbaden, Germany
Hong Kong Service Jam is a design-driven hackathon, it's part of a global movement of jams that are taking place over one weekend in cities across the globe. Join us to design and prototype a new service.
91Springboard, 80th Ft Road
Indiranagar, Bangalore 560038, India
Jams are a crazy place to express, work and most importantly learn to play at work. People from Jams walk out with very trans-formative experiences, sometimes personal and other times, professional.
Don't let the word design fool you here, this is an open for all JAM. All we are asking is 48 hours to help you see things differently.
Local Host: Francis Xavier
Co - Host: Shivanshu Som
You all are invited to join Delhi Service Jam. Be a part this enthusiastic group which believes in the power of small change.
How in today’s world even small steps can make powerful impact.
Be a part of this small initiative.
38 Ansal Tower
Ansal Tower 38, 10th Floor, Nehru Place, New Delhi, Delhi 110019, India
Headlight Communications, Hubtown Solaris
Vijay Nagar Bridge, Andheri East, Mumbai, Maharashtra 400069, India
Our mantra for this Jam!
We invite you all to join the Jam and be a part of global movement.
48 hours of creative riot.. with lots of fun and frolic!
Let's make History, Bombay!
Hit us up and we will share the details
Pune, Maharashtra 411037, India
Pune Innovation Jam 2019
Jams are intensive workshops whose aim is to explore and analyze complex ecosystems by building on each others’s ideas in order to discover and prototype innovative solutions.
MIT Academy of Engineering
Alandi, Kelgaon, Maharashtra 412105, India
The Global Service Jam is a non-profit event which has been set up to promote the discipline of service design and learn design techniques, share ideas & experiences and make new friends in a super-charged & fun filled environment. Join us at the Pune Service Jam event that will happen at MIT Academy of Engineering campus.
Tog Dublin Hackerspace
22 Blackpitts, Merchants Quay, Dublin 8, D08 P3K4, Ireland
Dublin Service Design Jam is a fun and funky chance to develop your design skills and fix some frustrations we face.
Free for you to work hard and play harder at the wonderful TOG Dublin hackerspace www.tog.ie
Unit H5, Eastway Business Park, Ballysimon Rd, Crabb's-Land, Limerick, Ireland
We're very excited to announce the first ever Service Design Jam in Limerick. Teams will be coached on a variety of methods such as Service Design, Design Thinking, Lego Serious Play and Jobs to Be Done to develop a brand new service inspired by a shared theme. We look forward to welcoming you for what will be 48 hours of collaboration, creativity, rapid experimentation and guaranteed fun.
Via Sebastiano Serlio, 25, 40128 Bologna BO, Italy
The Service Jam of the city of Bologna is back!
After a brief hiatus, the historical service jam of Bologna is ready to rock your 2019 with a brand new edition, new ideas and a staggering new team of old and fresh faces.
Powered by SDDBologna, Quadrante and all the partners, get ready to jam again :)
Design Group Italia
Via Aleardo Aleardi, 12, 20154 Milano MI, Italy
JaminMilan. La Global Service Jam Milano è una giornata intensa e divertente durante la quale sviluppare soluzioni creative a problemi complessi utilizzando il Design Thinking!
- Metti alla prova la tua creatività
- Fai esperienza del Design Thinking
- Acquisisci nuove skills
- Incontra persone nuove con diversi background
- Trasforma le tue idee in prototipi tangibili
- Partecipa ad un evento globale attivo (quasi) contemporaneamente in più di 120 locations nel mondo
CI SONO SOLO 30 BIGLIETTI DISPONIBILI
Urban Places - via tiburtina 652\A
00159 Rome, Italy
The global service jam will be in Rome again this year we will rock the city with some service design, in a beautiful location. Rome is a city that need design, you will have the occasion to bring it on
61 Mohd Fayadh Al Assaf Street, عمّان، Jordan
Here in the land of slow growth and shortages, a new hope arises as we get together to celebrate our similar mindsets and collaborate to produce better services for a better future, in an environment of creativity, passion and true sense of productivity "jammed" in a single weekend where you get to work with strangers who are familiar the most , and innovate better services whether you're a professional or an entrepreneur.
Symphony Style Hotel, Hall 15B, @ Radisson Collection Hotel
Kuwait City, Kuwait
SEB Bankas Inovāciju Centrs 11 Vaļņu iela 3. stāvs
For the first time, Riga will join global community of innovators and service jammers. With friends and co-organisers from Latvia, Lithuania and Estonia, this is promising to jam with a truly International flavour, bringing together professionals, students and service design enthusiasts for 48h of Jamming to change the world. See you there!
Experience center of PWC
2 Rue Gerhard Mercator, Luxembourg City, Luxembourg
During two exciting days, people all around the globe will come together for 48 hours to develop brand new services inspired by a shared theme. From Santa Marta to Miami and Brasília to Berlin professionals and students of various backgrounds will meet at 50+ locations of the world to spend a weekend creating new exciting services.
This intensive 48 hour global event is aimed at bringing together people from all backgrounds to prototype solutions to real problems inspired by a shared theme.
INSITUM Colima 388
Roma Nte., 06700 Ciudad de México, CDMXMexico City, CDMX, Mexico
In 2016, we were the first Jam held in Mexico! Since then our community has been steadily growing. This year, we partnered with one of the most important agencies in our country to Jam with you! For 48 hours, you will learn how to service design while having a lot of fun!
Juárez, 06600 Ciudad de México, CDMX, Mexico
This is the 1st Jam organized by a community of service design ex-alumni from 4 different generations. We plan to reunite and generate inter-generational collaboration, by participating and also facilitating the process for design students interested to find more about service design. Everyone who wants to learn more about service design and how to apply it to any challenge, come join us! #sdmx #servicedesignmexico #revolutionjam
Chisinau, Generator HUB
Bulevardul Ștefan cel Mare și Sfînt 168, Chișinău 2004, Moldova
Global Service Jam will be organized in Chisinau for the first time. We will bring together aware people from different areas and will create a space for idea development. Design-thinking is a very creative method to push the changes in society. So, let us create common good wave of Chisinau's ideation.
ESIG Casablanca, Lot. La Colline II, Route de Nouasseur
Casablanca, Morocco, https://goo.gl/maps/cyya6wCepMU2, Morocco
An event for innovators in Casablanca City at the weekend of the last week of March to develop new innovative services.
It targets: all people who are interested in designing services using innovative methods.
MOBGEN | Accenture Interactive
Marnixstraat 317, 1016 TB Amsterdam, Netherlands
The Amsterdam Service Jam is a satellite event of the Global Service Jam, a worldwide service design hackathon, where more than 100 cities participate to create new services on the same weekend.
In teams with people from different fields, backgrounds and experience levels you will create a service idea and awesome prototype. We will kick-off on Friday by presenting the secret theme and preparing you for a weekend packed with collaboration, fun, talks, workshops, great teamwork and inspiration from your fellow jammers.
Come and join this weekend of creation, cooperation and shenanigans.
Rawalpindi, Islamabad Capital Territory 46000, Pakistan
The Hive Karachi
South City Tower, Gizri Rd, Block 9 Clifton, Karachi, Karachi City, Sindh 75600, Pakistan
Join us for the first time in Karachi, where we get together to solve real world problems through design. We take you through Human Centered Methodologies where you will learn to research, ideate prototype and present your ideas. Swing by the Hive, meet great people and have lots of fun doing creative things!
Lima Service Jam UPC, Prolongación Primavera 2390
Monterrico,Santiago de Surco, Lima, Peru
El Lima Service Jam es parte de una iniciativa global que busca conectar a las personas apasionadas por el diseño de servicios. Equipos de distintas ciudades a lo largo del mundo tendrán que partir de un mismo reto y diseñar en 48 horas nuevos servicios, desde la investigación hasta el prototipado. ¿Te animas a acompañarnos?
Gliwicka 188, 40-859 Katowice, Poland
W tym roku w Katowicach uczestnicy spotkają się na kreatywnej przestrzeni Tenka w dzielnicy Załęże i będą angażować się w zespołową pracę nad wyzwaniami, żeby znaleźć innowacyjne rozwiązania z potencjałem do wdrożenia. W trakcie spotkań będziemy zachęcać do eksperymentowania i kreatywnego myślenia. Utworzone interdyscyplinarne zespoły będą miały 48 godzin, aby zgłębić obszar problemowy, znaleźć pomysły, stworzyć i przetestować prototypy oraz zaprezentować swoje projekty.
Bolesława Limanowskiego 36, 33-332 Kraków, Poland
Uniwersytet Warmińsko - Mazurski w Olsztynie, Wydział Humanistyczny
Kurta Obitza 1, 10-725 Olsztyn, Poland
This is the second Global Service Jam in Olsztyn. In 2018 it was the biggest event in Poland. Now we expect that it will be very good fun again. We invite everyone interested in having fun, meeting new people and changing the world in 48 hours
INKU Szczeciński Inkubator Kultury
aleja Wojska Polskiego 90, 70-490 Szczecin, Poland
EGoFILM, Białostocka 22, 03-741 Warszawa, Poland
After a short break, Global Service Jam is back in Warsaw! Join us for a weekend of creativity, cooperation, learning and sharing with others on a weekend-long ride with no handlebars.
With a space designed for creative workshops, and around 25-30 people attending, we will have an intense, friends-and-family style jam.
It just so happens that it is the 6th edition of Wrocław Service JAM! Wroclaw Service Jam is an intensive, 3-day workshop, involving interdisciplinary design teams whose aim is to design a service. The great atmosphere during Wroclaw Service Jam means that there are no limits to the design of services. This is also the case for participants.
Being defined now
Dinamismo, criatividade, abertura para a experimentação e competição amigável, são o espiríto do Lisbon Service Jam. É uma iniciativa aberta a todos — portugueses, estrangeiros, habitantes ou turistas de passagem por Lisboa — que se interessem por inovação, design de serviços e novos desafios. Os participantes têm 48 horas para desenvolverem um serviço inovador, inspirado num tema comum a todos os que participam na Jam internacionalmente, sendo que este apenas é revelado no fim do primeiro dia do evento.
Colégio dos Jesuitas
Rua dos Ferreiros 9000-082 Funchal, Portugal
JaminMadeira is the community in Madeira island which organises and hosts collaborative and creative events such as Global Service Jam, Global Sustainability Jam and Global GovJam.
Powered by PACO Design Collaborative
Madeira Service Jam 2019 is the 10th global design jam on the island! Hosted by University of Madeira and Paco Design Collaborative in Funchal, this Jam will see the participation of new and brilliant mentors from different fields of research and practice.
For further information stay tuned on:
Porto Innovation Hub
Largo do Dr. Tito Fontes 15, 4000-126 Porto, Portugal
Service Jam Porto 2019 | 48 hours to innovate
An international event about innovation and service design organized simultaneously in more than 100 cities worldwide. Service Jam Porto invites all those interested in innovation and service design to answer to a common and global challenge. Motivation, creativity, spirit of experimentation and friendly competition will be the motto during the 48 hours of this event.
Executive Education Excellence Center / Doha Institute for graduate studies
An event for innovators in Doha City at the weekend of the last week of March to develop new innovative services. It targets;
- People who are working in service design.
- Students, academics (20 - 30) years old.
Design Thinking Center
Come and join the world's biggest (and funnest) innovation event. No matter what your background, we welcome you to 48 hours of exploration, ideation and prototyping creativity – linked LIVE with other locations all around the world. Anyone is welcome!
(Hey, if you are an experienced designer and find yourself in Moscow at the last weekend of March, you will be very welcomed by our Jam host team! Each of us has their own story of applying the human-centered approach to designing services and is ready to share it with newbies. Come on and join like-minded people!)
Coworking space "Garaж", Gagarina square, 1
Rostov-on-Don, Rostov Oblast, Russia
Yekaterinburg, Sverdlovsk Oblast, Russia
Каждый год в последний уик-энд марта сообщество сервисных дизайнеров собирается вместе на Clobal Service Jam. Это 48 часов поиска нестандартных решений для улучшения клиентского опыта с помощью принципов дизайн-мышления. Люди из разных стран и городов собираются в небольшие команды и решают одну общую задачу, которая никому не известна заранее. В результате такого объединения рождаются невероятные идеи и результаты.
В Екатеринбурге Clobal Servise Jam пройдет впервые. Присоединяйтесь, чтобы познакомиться с принципами сервисного дизайна и попробовать на практике инструменты дизайн-мышления.
Nevsky pr., Sankt-Peterburg, Russia
C 2011 года сервис-дизайн комьюнити со всего мира собирается, чтобы провести The Global Service Jam - некоммерческое мероприятие, которое объединяет всех у кого есть интерес к теме разарботки сервиса и улучшения клиентского опыта.
С 29 по 31 марта сервис-дизайнеры мира будут решать кейсы, делиться опытом с другими участниками и полностью погрузятся в атмосферу сервис дизайн практики.
В течении 48 часов мы будем выявлять проблемы, брейнштормить, исследовать, прототипировать, тестировать и находить решения.
Подробнее о Global Service Jam: http://globaljams.org
JHUB Jeddah Youth Hub - مركز جدة للشباب
Ar Rawdah Jeddah 23432 Saudi Arabia / https://goo.gl/maps/jz4P6GUJwEC2
Join us in this global unique experience for the third time in Jeddah and we will make it more bigger this time :)
you don't need to bring something or to be from specific industry, join us to learn, share and having fun. Make it distinctions week end with new people and new knowledge.
CITY Hub An Nahdah
Jeddah 23615 Saudi Arabia / 056 969 2030 / https://maps.app.goo.gl/Q8euB
Hi Jeddah Jammer,
We will be more than happy to welcome you in an Innovative Journey to Service JAM.
We will have fun, enjoy our time, and learn about lot of amazing things related to service design and much more.
Be Ready, :)
Medina Saudi Arabia
Madinah Service Jam is a non-profit volunteer activity organized by an informal network of service design afficinados, who all share a common passion for growing the field of service design and customer experience. The Jam has a staff of none and a budget of nearly nothing
King Abdallah Financial District (KAFD) Conference Center
Riyadh, Saudi Arabia, https://goo.gl/maps/ERiuN3L8tyz
Level 2 Training Rooms 1 to 3, National Design Centre
111 Middle Rd, Singapore 188969
10 Central Exchange Green, Singapore 138649
240 Tg Pagar Rd, Singapore 088540
Tenaka, 1st Floor, 154 Bram Fischer Drive
Randburg 2196, South Africa
We have 48 hours to change the world!
Calling all designers, students, creatives, academics, big thinkers, business people, unemployed people, innovators, customers, mums, kids and grand-dads... Join us for the inaugural Jozi Jam and work through *a whole design process* in one weekend. Whether you are experienced or completely new to the field, you won't just be talking about service design, you will be working with others on developing concrete ideas and designs (for a *secret* theme) which could become real.
And have bucketloads of fun too.
C'mon, you know you want to!
HPI d-school at UCT Graduate School of Business
Breakwater Campus, Portswood Road, Green Point, Cape Town 8000, South Africa
We have 48 hours to change the world!
Calling all designers, students, creatives, academics, big thinkers, business people, unemployed people, innovators, customers, mums, kids and grand-dads... Join us for the inaugural Kaap Konfyt Service Jam and work through *a whole design process* in one weekend. Whether you are experienced or completely new to the field, you won't just be talking about service design, you will be working with others on developing concrete ideas and designs (for a *secret* theme) which could become real.
And have bucketloads of fun too.
C'mon, you know you want to!
Miami Ad School
Santa Cruz de Marcenado, 4, Local 4, 28015 Madrid, Spain
Durante los días 29, 30 y 31 de marzo tendrá lugar el Global Service Jam (GSJam). Un evento que, durante 48 horas, pretende aglutinar a equipos multidisciplinares con un mismo fin: diseñar nuevos conceptos de servicios. Éste se realizará de manera simultánea en otras ciudades de todo el mundo. Siguiendo con el éxito cosechado en ediciones anteriores, MadServiceJam contará este año además con un expert track, para profesionales y jammers avanzados…
Samordningsförbundet Centrala Östergötland Headquarters
Platensgatan 5A, 582 20 Linköping, Sweden
Curious about service design? We have 48 hours to change the world - and we're going to have masses of fun at the same time! You could be a student, designer, public sector employee, academic, business person, jobseeker, mum, dad, kid or and grand-dad. You might already know loads about service design, or nothing at all. Just bring along your curiosity and your uniqueness. We will experiment and innovate together for just 48 hours to develop and prototype new ideas inspired by a common global theme. After that, our insights and prototypes will be published to the world.
Capgemini Design & Discovery Studio
Nordenskiöldsgatan 1, 211 19 Malmö, Sweden
No. 250, Wuxing Street, Xinyi District, Taipei City, Taiwan 110
KALYON İŞ MERKEZİ
İncili Pınar Mahallesi, Prof. Muammer Aksoy Blv. No:46, 27090 Şehitkamil/Gaziantep, Turkey
Merkez Mah., Silahşör Cad., Birahane Sok. Tarihi Bomonti Bira Fabrikası No:1, 34384 Şişli/İstanbul, Turkey
Istanbul Service Jam will be held at ATÖLYE for the 3rd time on 29-30 March 2019 in partnership with ATÖLYE and Deloitte Digital. Global Service Jam, which was held in Germany in March 2011 for the first time and spread all over the world since then, has reached more than 15,000 people with more than 900 events in over 200 cities. Istanbul Service Jam has been organized in Istanbul since 2011 and has developed many collaborations with other editions around the world.
The event is open for everyone interested in areas such as service design, interaction design, customer experience. We’re looking for people, involved in an experimental spirit, aims to think, produce, prototyping, testing and working around the theme set for that year for 24 hours.
Vatslava Havela Boulevard, 6в, Kyiv, Ukraine, 02000
This year Global Service Jam comes to Kyiv again. Last year we were limited to 50 participants. This year we are happy to host up to 150 participants from all around Ukraine! Over 20 mentors will help teams during the jam: designers, product managers, innovators and CX experts. Let's jam!
Lviv, Lviv Oblast, Ukraine, 79000
Lviv Service Jam is a design-driven hackathon, it's part of a global movement of jams that are taking place over one weekend in cities across the globe. Join with all kinds of people from experienced designers to interested newbies to design and prototype a service in three days.
Impact Hub Odessa
Retska Street, 1A, Odesa, Odes'ka oblast, Ukraine, 65000
Dubai Design District
Dubai, United Arab Emirates
Let jam Dubai!
We're back with a bang for this years jam and we need your help! Come and join us for an awesome weekend of creativity, innovation, hard work, fun, learning and fulfilling activities as part of the Global Service Design Jam taking place on 29-30th March 2019.
Sign up here:
Join our Facebook page.
And remember to hashtag your preparation, questions, pictures to #jamhotdxb and #gsjam
5 Queen's Ave, Bristol BS8 1SB, UK
You got 48 hours to change the world using design! Expand your knowledge, connect with people and use your creativity to create services inspired by a secret theme on a thrilling weekend (29-31st March). No previous knowledge or experience required! All you need is your brain and a will to make a positive impact in the world.
Spaghetti Jams are back after a 2 year hiatus joining the Global Service Jam for the 4th time in Birmingham. Once again, we'll come together for a weekend of design, collaboration and serious play to build some interesting ideas in response to a global theme. Brum Service Jam is open to people from all walks of life so come join us and seize this unique opportunity to flex your creative muscles, meet new people, learn about range of design methods and pick up some new processes and tools.
Dock Street Studios
Dundee, DD1 4BT, UK
Dundee is back for the 7th year running to deliver a world-class jamming experience. Open to all we aim to provide a weekend of applied design with some great mentors and interesting challenges to show you how design can be used as a tool for change.
26 Civic St, Glasgow G4 9RH, UK
Why come along?
-Meet, collaborate and share ideas with new people
-Learn more about a design-based approach to problems
-Learn and practice service design methods
-Pick up loads of new ideas and work practices
-Prototype ideas for new goods and services which will end up on the Global Service Jam catalogue
For more information, check out this link: http://planet.globalservicejam.org/content/whats-jam
ODI Leeds, 3rd Floor, Munro House, Duke Street, LS9 8AG
Findout Research Lab at DoES Liverpool
The Tapestry 68 - 76 Kempston St Liverpool, UK
101 Euston Rd, Kings Cross, London NW1 2RA, UK
For the past 8 years, the Service Jam London has been an annual event held during a weekend that brings people from across many disciplines together to generate amazing service ideas. Participants come together, ideate, problem solve and present their service ideas - all in 48 hours! It's an intense and fun weekend where you will meet a lot of people in an environment with a healthy spirit of competition, plenty of experimentation, and lots of cooperation. We hope to see you there!
Federation House, Federation St, Manchester M4 4BF, UK
Manchester Service Jam is an event in Manchester where people from all backgrounds will join forces, roll up their sleeves and have fun, all while solving a brief that will involve Service Design. This shall happen in the spread of two weekends: Saturday 23rd March, where we will introduce you to design and teach you some of the tools and methods to participate, and the following weekend as the official Global Jam weekend - where you get to put your new found skills into practice and learn by doing.
SunTrust Accelerator Studio, Suntrust Plaza
303 Peachtree St, Atlanta, GA 30308, USA
Join a growing community of interest for Service Design in Atlanta! We have been jamming since GSJ launched in 2011. We have a newly formed Service Design Network chapter and over 500 members in our Meetup group, so the time to get involved is now! If you live within 6 hours of Atlanta, this Jam is for you! (Note: we can probably find a couch for distant travelers.)
Philips Research North America - Philips Design
1 Canal Park 4th Floor, Cambridge, MA 02141, USA
Jammers of all experience and backgrounds are welcome! We'll have a fun 48 hours learning about service design approaches, methods, and tools, while putting it into practice. Whether you've jammed before or not, we promise there is something for everyone.
WeWork Penn Quarter 777 6th St NW
Washington, DC 20001, USA
Jammers are designers, artists, business people, mothers, community members, students, legislators and citizens. They meet with one goal in mind: to create, prototype, and publish a new service in less than 48 hours. The DC Service Jam is a weekend-long workshop to develop new services, using design thinking tools like brainstorming, user research, and rapid prototyping & testing. After revealing the Jam’s secret theme on Friday night, we’ll break into teams and start working to identify and understand a real-world need, ideate and prototype concepts, and deliver a solution by Sunday PM!
Grand Rapids, MI, USA
Change Agents welcome! Service Design Jam happening the last weekend of March here in Grand Rapids. In 48 hours, you and a diverse bunch of colleagues, friends and complete strangers will design a brand-new service and present it to the rest of the world. Often, designers are asked to design the artifacts of an experience but not the overarching service experience itself. A series of collaborative group activities will empower you to apply design tools to an intangible service experience.
1301 Fannin Street, #2440, Houston, TX, 77002, USA
We are a non-profit organization based out of Houston called Design Thinking and Innovation. We believe in spreading words on Design mindset. Global service Jam provides an opportunity to learn service design concepts in a fun way. So we Jam!
2500 Corporate Exchange Drive Columbus
Columbus, OH, 43231, USA
The Service Design Squad of Clutch invite you to join us for a weekend-long service design workshop. Our goal is to create a service prototype, while exchanging ideas and techniques with each other. We will use design thinking tools (such as research, visualization, and rapid prototyping). All levels of expertise, from beginner to expert, are welcome to join in the fun.
NewSchool of Architecture and Design
San Diego, CA, USA
2101 CityWest Blvd. Houston, TX 77042, USA
KC STEM Alliance
4825 Troost Ave #108, Kansas City, MO 64110, USA
Throughout the weekend, you will: • Learn the service design approach to problems • Pick up new ideas and work practices • Meet cool people at all experience levels • Share work and ideas with peers both locally and around the world • Have a blast! The only requirement is your passion, imagination and inner rock-star. We are working to secure sponsors to cover cost of supplies and meals throughout the Jam. If this sounds like you, please email email@example.com or firstname.lastname@example.org.
1615 16th St. Los Angeles
CA 90404, USA
Solving the biggest challenges we face today, both locally and globally, will require innovative thinking and collaboration. In order to work towards meaningful impact, our community must come together to design brand-new ideas for services, products, organizations, and more.
Join a diverse group of curious and passionate Angelenos for the annual Los Angeles Service Jam. In just one weekend, participants will combine their collective intelligence and use a human-centered design approach to creatively solve complex issues. Everyone is invited to join!
99 Madison Ave 15th Floor New York, NY 10016, USA
Come practice, play and learn with us! Tickets on sale Early March Join us in March for the annual Global Service Design Jam in NYC! We bring together a diverse group of thinkers and makers for a weekend of collaboration, investigation, friendly competition (and definitely some dancing!). Across the weekend, teams can expect to create new services through an human-centered design process. Our mentors are there to guide you through the process and we end the event with a full-team share-out.
GS&F at Cummins Station 209 10th Ave S #222
Nashville, TN 37203 ,USA (Parking across 10th ave. will be included)
1234 Market St 18th Floor, Philadelphia, PA 19107, USA
The PHL JAM is an amazing weekend-long service design extravaganza. All levels of expertise, from beginner to expert, are welcome to join in the fun. We want to bring the city of brotherly love and sisterly affection together for 48-hours of fun hands-on service design learning. Bring an open mind and your passion for service design. Our Jam Coaches will push everyone out of their comfort zone and provide new ways to solve complex problems. We are fortunate to have our jam hosted by the City of Philadelphia's Innovation Lab and supported by Navigate Corp.
ImpactHub Salt Lake City
150 S. State St. / Salt Lake City / UT 84111
The Global Service Jam is a non-profit volunteer activity organized by an informal network of service design aficionados, who all share a common passion for growing the field of service design & customer experience.
This year we're hosting the first one in Salt Lake City and we welcome everyone to come be a participant!