#update
Created on:
March 28, 2019

Share your Jam experience LIVE now and win some great giveaways

Join and share your LIVE Jam experience starting NOW: Check out the attached PDF on how to setup the mobile ethnography app and contribute your Jam experience.

We also have some incentives if you keep documenting throughout the Jam :)

Click on the image to download the PDF.

Sign up now and win one our great giveaways

One exclusive prototype of the upcoming Playmobil Pro Kit – provided by Playmobil!

"PLAYMOBIL Pro. is an innovative modelling system for professionals, based around the iconic PLAYMOBIL® figure. The system consists of a carry-case of neutral PLAYMOBIL® figures and accessories allowing you to swiftly create engaging desktop walkthroughs or explore tangible ecosystem maps."

Learn more: https://pro.playmobil.com


One exclusive pre-release prototype of an upcoming table top Protokit – provided by Jess McMullin!

"Protokit is a rapid service prototyping tool to collaboratively map out how a system works today and explore how it can work better tomorrow. Printed visual icon cards, stands, and stickers let teams create a powerful shared understanding as they work together to model the future."

Learn more: http://bit.ly/protokit

5 x Custellence Professional plan for 3 months!

"Custellence is the most powerful tool for journey maps and service blueprints. Create maps in no time, get stakeholders onboard and drive the change towards better experiences."

Learn more: https://custellence.com


5 x Smaply Business licences for 3 months!

"Smaply (www.smaply.com) is web-based software to digitize and centralize journey maps, personas, and stakeholder maps. It allows you to seamlessly move between journey maps on paper, PDF, HTML, PNG, Excel, and PowerPoint. Keep the power of co-creative workshops while standardizing journey maps across all organizational silos."

Learn more: http://www.smaply.com

5 x ExperienceFellow Agency licences for 3 months!

"ExperienceFellow (www.experiencefellow.com) enables to research customer experience in real-time and across channels. The solution combines a mobile app for customers to report with web-based software for the company to analyze experiences."

Learn more: http://www.experiencefellow.com


10 x signed copies of the book “This is Service Design Doing”!

Signed by the authors, who are all Jammers too :)

"How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers."

Learn more: http://tisdd.com

Featured news

A statement from Adam and Markus

A statement from Adam and Markus

After listening to many voices and different viewpoints, we have had to accept that sometimes even peaceful intentions can be misused. And that misuse can endanger the future of a platform for understanding and – more importantly – the wellbeing of its participants. Like so many countries, companies, sports associations, arts organisations, and the ICJ, we stand with the Ukrainian people and renounce Russian aggression. Therefore we will not be allowing or supporting Russian Jams at the 2022 Global Service Jam.