#update
Created on:
March 28, 2019

Share your Jam experience LIVE now and win some great giveaways

Join and share your LIVE Jam experience starting NOW: Check out the attached PDF on how to setup the mobile ethnography app and contribute your Jam experience.

We also have some incentives if you keep documenting throughout the Jam :)

Click on the image to download the PDF.

Sign up now and win one our great giveaways

One exclusive prototype of the upcoming Playmobil Pro Kit – provided by Playmobil!

"PLAYMOBIL Pro. is an innovative modelling system for professionals, based around the iconic PLAYMOBIL® figure. The system consists of a carry-case of neutral PLAYMOBIL® figures and accessories allowing you to swiftly create engaging desktop walkthroughs or explore tangible ecosystem maps."

Learn more: https://pro.playmobil.com


One exclusive pre-release prototype of an upcoming table top Protokit – provided by Jess McMullin!

"Protokit is a rapid service prototyping tool to collaboratively map out how a system works today and explore how it can work better tomorrow. Printed visual icon cards, stands, and stickers let teams create a powerful shared understanding as they work together to model the future."

Learn more: http://bit.ly/protokit

5 x Custellence Professional plan for 3 months!

"Custellence is the most powerful tool for journey maps and service blueprints. Create maps in no time, get stakeholders onboard and drive the change towards better experiences."

Learn more: https://custellence.com


5 x Smaply Business licences for 3 months!

"Smaply (www.smaply.com) is web-based software to digitize and centralize journey maps, personas, and stakeholder maps. It allows you to seamlessly move between journey maps on paper, PDF, HTML, PNG, Excel, and PowerPoint. Keep the power of co-creative workshops while standardizing journey maps across all organizational silos."

Learn more: http://www.smaply.com

5 x ExperienceFellow Agency licences for 3 months!

"ExperienceFellow (www.experiencefellow.com) enables to research customer experience in real-time and across channels. The solution combines a mobile app for customers to report with web-based software for the company to analyze experiences."

Learn more: http://www.experiencefellow.com


10 x signed copies of the book “This is Service Design Doing”!

Signed by the authors, who are all Jammers too :)

"How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers."

Learn more: http://tisdd.com

Featured news

New dates! Get ready for a great year of Jamming

New dates! Get ready for a great year of Jamming

The next Global Jams will continue along our path of learning and experimenting as we reach for a wider audience. Here are some dates for your calendar!
You Jammed the #GSJam 2019!

You Jammed the #GSJam 2019!

Congratulations to everyone who took part in the 2019 Global Service Jam! Across four days and 19 timezones, Jammers at 124 locations on six continents researched, ideated and prototyped around a shared Surprise Theme. Led by amazing volunteers, they made new friends, tried new skills and learned new ways of solving problems. As they worked, they shared their progress, publishing well over 500 prototypes of brand new services as thousands of people each gave 48 hours to change the world.
The energy is up, and the Jam is ON!

The energy is up, and the Jam is ON!

Now that the embargo has been lifted we would like to share our Opening Videos with you. But before we do, please join us in sending a big Jammy THANK YOU to all the people who supported Liz and N.P to make the opening video for this Jam.
Welcome to the 2019 edition of the Global Service Jam!

Welcome to the 2019 edition of the Global Service Jam!

After amazing efforts by local hosts, partners and a small backstage team, thousands of people will meet in locations in more than 100 cities this weekend.